Legal
Terms of Use
These terms apply when you visit or use The Thrive Hub website.
Last updated: July 2026
By using this website, you agree to these terms. If you do not agree with them, please stop using the website.
Who we are
The Thrive Hub is a trading name of The Thrive Hub Innovations Partnership.
Our contact details are:
The Thrive Hub
A trading name of The Thrive Hub Innovations Partnership
Richmond, North Yorkshire, DL11 7NF
Email: info@thethrivehub.co.uk
Telephone: 01926 919035
About this website
This website provides information about The Thrive Hub and the services we offer.
The website is intended for general information only.
It does not provide advice tailored to the particular circumstances of an individual or business.
No professional engagement
Using this website, completing the contact form, sending an email or arranging an initial conversation does not create a professional engagement or adviser-client relationship.
We will confirm the scope, responsibilities, fees and terms of any professional work separately in writing.
We are not responsible for acting on a matter until a formal engagement has been agreed.
Information on the website
We take reasonable care to keep the website accurate and useful.
However, laws, tax rules, regulatory requirements, guidance and commercial circumstances can change.
We do not guarantee that every page will always be complete, current or suitable for a particular situation.
You should not make a financial, tax, legal, regulatory or commercial decision solely on the basis of general information published on this website.
Specialist advice
Some matters may require advice from a solicitor, regulated financial adviser, regulatory specialist or another appropriately qualified professional.
Where appropriate, we may recommend that separate specialist advice is obtained.
Nothing on this website should be treated as a formal legal opinion, regulatory determination or guarantee of a particular tax or commercial outcome.
R&D tax relief
Information about R&D tax relief is general only.
Eligibility depends on the relevant legislation, the technical facts, the accounting treatment and the evidence available.
We do not guarantee that a business or project will qualify, that HMRC will accept a claim or that a particular tax benefit will arise.
Discretionary product care plans
Information about discretionary product care plans relates to commercial, financial and operational consultancy.
The Thrive Hub is not presented through this website as a law firm, insurer or FCA-regulated insurance adviser.
Formal legal or regulatory advice may require input from an appropriately qualified specialist.
Procurement and commercial consultancy
Information about procurement legislation, governance and commercial arrangements is general only.
The correct approach will depend on the organisation, applicable rules, procurement process, contract and circumstances.
Availability of the website
We aim to keep the website available and working properly.
We do not guarantee uninterrupted or error-free access.
We may suspend, withdraw, change or restrict any part of the website where reasonably necessary for maintenance, security, legal or operational reasons.
Security
You are responsible for using appropriate security measures when accessing the internet and communicating electronically.
Although we take reasonable precautions, we cannot guarantee that the website will always be free from viruses, malicious code or other security risks.
You must not knowingly introduce malware, attempt unauthorised access, interfere with the operation of the website or misuse any website functionality.
Acceptable use
You must not use the website:
- For unlawful or fraudulent purposes
- To submit false, misleading, abusive or malicious information
- To attempt to gain unauthorised access to systems or data
- To interfere with the website’s security or availability
- To copy or exploit website content unlawfully
- To impersonate another person or business
We may block or restrict access where we reasonably believe the website is being misused.
Intellectual property
Unless stated otherwise, the content, design, branding, text, graphics and other material on this website belong to The Thrive Hub Innovations Partnership or are used with permission.
You may view, print or download reasonable extracts for your own internal and non-commercial use.
You must not:
- Reproduce substantial parts of the website
- Republish website content
- Use our branding, logo or materials for commercial purposes
- Modify or distribute website content
- Suggest that we endorse another person, business or service
without our prior written permission.
External links
This website contains links to third-party websites and services, including WhatsApp and CIS Helpline.
External links are provided for convenience and information.
We do not control every external website and are not responsible for its content, availability, security, privacy practices or terms.
A link does not automatically mean that we endorse everything provided by the external website.
Website links to us
You may link to public pages on this website in a fair and lawful way.
You must not:
- Suggest an association, approval or endorsement that does not exist
- Present our website within another website in a misleading way
- Link from unlawful, fraudulent or misleading content
- Damage or take unfair advantage of our reputation
We may ask for a link to be removed where we reasonably consider it inappropriate.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
This includes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot lawfully be excluded or limited
Subject to this, we are not responsible for loss arising solely because someone relied on general website information without obtaining advice appropriate to their own circumstances.
We are not responsible for indirect or consequential loss resulting from use of, or inability to use, the website where such liability may lawfully be excluded.
These website terms do not replace or alter the separate terms agreed for professional services.
Privacy and cookies
Our Privacy Policy explains how we use personal information.
Our Cookie Policy explains the limited browser storage used by this website.
Changes to the website and these terms
We may update the website or these terms from time to time.
The current version will be published on this page and will show the date it was last updated.
Governing law
These terms and any dispute relating to use of this website are governed by the law of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that apply.
Contact
Questions about these terms can be sent to: